Terms & Conditions

These terms describe the UnblockNow vehicle-contact, account and related services available at www.unblocknow.in. The individual, apartment, fleet and purchase sections below apply only when you use those services. Review the applicable sections before registering or buying. Optional processing requires a separate choice where consent is required; acknowledging the Privacy Policy is not blanket consent.

Individual registration, organization registration and checkout are intended for people aged 18 or older who can enter a binding contract. An organization applicant must also have authority to represent the organization. The age declaration is your assertion, not independent verification of age.

UnblockNow supports vehicle registration, QR sticker activation and contact about vehicles through reports, notifications and supported calling or voice-note features. Available contact methods depend on the product, configuration and plan. Managed contact features can route communication without disclosing the owner’s number to the scanner. Some physical sticker formats display a contact number directly for offline use: that number remains visible without internet and cannot be remotely removed from the printed sticker.

Reports, voice notes and any automated transcription or translation can be inaccurate. Confirm important information with the person concerned. Messages and calls depend on network access, recipient settings and third-party services. We cannot guarantee an immediate owner response or uninterrupted delivery. This is not an emergency-response service; use appropriate emergency services when needed.

Provide accurate registration and contact details and keep them current. Protect your OTPs, login PINs, passwords and activation credentials. Do not share credentials or allow unauthorized access. Tell support promptly if you suspect misuse. You are responsible for your authorized activity, subject to applicable law; these terms do not make you automatically liable for every unauthorized act.

Register or manage only vehicles you own or are authorized to manage. Organization administrators must maintain appropriate roles, remove access when staff leave, and ensure users understand their responsibilities.

Do not harass, threaten, impersonate, spam, make false reports, disclose another person’s private information without authority, or misuse contact details. Do not upload unlawful material or recordings of other people without the necessary permission. Do not attempt unauthorized access, compromise security or disrupt services. Use calling and reporting tools safely and never while driving.

You remain responsible for the accuracy, lawfulness and permissions of information you upload. Submit only information needed for the supported feature. Report suspected abuse or security incidents to support.

Keep each sticker’s activation PIN secure. Activation links the unique vehicle code to an authorized account or vehicle through the supported verification process. Check vehicle details before activating. Contact support promptly about incorrect or unauthorized activation, a lost tag or a damaged product.

Do not sell, reassign or transfer an active sticker without following the supported process. A physically printed phone number must be removed or the sticker replaced if it should no longer be displayed.

These terms apply to personal vehicle owners and authorized individual users. You may register vehicles, activate eligible QR stickers, receive reports and manage available vehicle documents, maintenance, fuel and expense records according to your plan. Keep vehicle registration and owner details accurate and manage access only for people with authority.

Upload RC, insurance, driving licence, pollution certificates and other supported documents only with permission. Document storage does not replace originals, official verification, insurance or legal obligations. Optional AI scanning can help extract information but may make mistakes; review extracted names, dates, amounts and identifiers before saving or relying on them.

Notification availability depends on the selected plan, your contact details and notification settings. Service communications support the features you request and do not authorize unrelated marketing.

Before selling or transferring a vehicle, use the verified transfer process and review the documents selected for transfer. Personal driving licences are not transferred to the new owner. Only supported vehicle documents expressly selected for transfer are carried over; other document information is cleared from the vehicle on completion. Your personal expense history is not reassigned to the new owner. A complete-data transfer intended for a change of your own mobile number preserves documents, including driving licence information; do not select that option when selling to another person. Inspect files for personal information before choosing to share them.

You may request account closure using the available account-deletion flow or contact support. Closure removes or anonymizes profile information and removes associated personal documents and expense files through the deletion process. Orders, payments and reports may remain for the purposes described in the Privacy Policy. Closure does not erase a number printed on a physical sticker.

The recipient must use the nominated mobile number and complete the required invitation and physical sticker PIN verification. Accepting an invitation alone does not transfer ownership. Review any transfer fee displayed before payment and the applicable Refund Policy.

Pending transfer invitations expire after seven days. Vehicle deletion has a seven-day restoration period, after which the sticker is retired and cannot be activated again. Restoration does not restore personal documents already removed by deletion. Personal document protection applies independently of the sticker or plan entitlement.

An authorized representative may register a residential community or other supported property. Provide accurate community, address, contact and capacity information. The organization is responsible for appointing administrators and managing access for guards and other staff.

Where enabled, apartment services support resident vehicles, parking locations and assignments, sticker distribution and activation, parking reports, visitor information, gate entry and vehicle or visitor images. Use these features only for legitimate community operations. Confirm the identity and authority of people granted access to resident and visitor records.

Give residents, visitors and staff appropriate notices and obtain consent or another applicable lawful basis before submitting their information. Do not collect unnecessary photographs or disclose contact details or entry records without authority. Restrict access to staff who need it, remove former staff access and cooperate with correction, erasure and grievance requests.

The organization determines its legitimate operational purposes and permitted users; UnblockNow provides the selected service and also handles its own account, payment, support and security processing. Specific processing responsibilities must be set out in the applicable organization agreement. Report suspected misuse promptly and communicate relevant notices to affected residents, visitors and staff.

Plan eligibility, validity, vehicle and administrator capacity, history access and any sticker entitlements are those shown in the selected plan and confirmed purchase. Current apartment software plans do not include physical stickers; earlier purchased entitlements remain governed by their purchase. Trials do not require a purchase. Renewals and upgrades require the displayed payment; subscription changes can restrict access and additions when limits are exceeded. Resolve capacity constraints before a downgrade. Expiry or a shorter history view does not itself mean underlying records are deleted.

Apartment AI scans have separate plan allowances and optional paid top-ups. Paid included allowances reset by subscription month; trial allowances cover the trial. Purchased apartment scan credits expire at the earlier of the applicable subscription term end or one year after purchase. Review the displayed allocation and purchase terms before buying. Do not treat a software subscription or digital scan allowance as a shipment of stickers. Cancellation, expiry, renewal and refund requests are subject to the confirmed purchase and applicable law.

These terms apply to fleet operators and supported companies or offices using the fleet workflow. The applicant must have authority to represent the organization and provide accurate company and representative information. Administrators must assign appropriate roles, supervise delegated access and remove staff access when it is no longer authorized.

Depending on the selected plan, fleet services support vehicle records, driver assignments, document storage and expiry tracking, maintenance, fuel and expenses, inspections, incidents and operational or gate-movement records. Check enabled features before relying on them. Information entered by staff requires appropriate oversight and verification; fleet insights are based on recorded information and are not a guarantee of vehicle condition or live location.

Give drivers and staff appropriate notices and obtain consent or another applicable lawful basis for their data. Limit access to licences, identity documents and other personal records. The organization is responsible for accurate submissions, permission to upload documents, handling correction requests and setting lawful retention requirements.

AI document extraction, predictions and assistant responses can be incomplete or wrong. Human review is required for important documents, amounts, compliance and operational decisions. AI features do not replace professional advice or employer duties.

Fleet software, individual-owner Premium and physical stickers are separate purchases. Vehicle capacity, driver access, administrators, locations and enabled tools follow the purchased plan. Renewals use one-time payments rather than automatic renewal debits. Additional vehicle slots and eligible scan top-ups require a separate quote and payment; capacity reductions and downgrades require meeting the selected limits.

Included scan and assistant allowances are distinct. Paid included allowances reset on subscription-month anniversaries, including annual plans, and unused included allowances do not roll over. Purchased scan credits do not expire, require an active paid fleet plan and are consumed after included scans. Expiry or downgrade can restrict administration and viewing, but does not itself delete stored fleet records. Separate retention rules still apply.

Physical stickers, assisted setup and custom service commitments require a separate purchase or agreement. Cancellation, refund and dispute requests follow the confirmed purchase, Refund Policy and applicable law.

Review the product variant, pack quantity, item count, price, applicable taxes, delivery information and final total before ordering. Available products include car and bike/scooter QR stickers and supported organization packs. A pack quantity can differ from the number of stickers inside it. Only items expressly included in the offer are supplied.

Cashfree processes online payments using the methods available in its payment interface. Payment can be pending, successful or failed; a redirect alone is not confirmation of successful payment. Keep the order reference and check its verified status before paying again. Invoices and transaction records use the information supplied for the purchase; contact support about corrections.

Provide a complete serviceable shipping address and reachable mobile number. Necessary recipient details are shared for fulfillment and courier delivery. Delivery estimates and processing times appear in Shipping Information and are not guaranteed arrival dates. Contact support about address changes or failed delivery attempts; availability depends on the shipment’s progress.

Report missing, damaged or incorrectly supplied items with the order reference and relevant details or photos. Cancellation, replacement and refund requests are handled through support and the existing Refund Policy. That policy currently describes seven-day reporting for damaged or defective physical items and seven-day returns for unused, unopened kits, subject to its conditions. Activated or applied tags have restrictions on change-of-mind returns. These conditions do not exclude statutory remedies for defective or misdescribed products.

Activation requires the correct unique vehicle code and activation PIN. Keep activation credentials private and link only a vehicle you are authorized to manage. Contact support for mistaken activation or reassignment; follow the verified ownership-transfer process.

Eligible “Lifetime Sticker” activation means core QR scanning and supported web reporting do not require annual individual-owner Premium renewal, subject to the service terms. It does not promise an indestructible physical sticker, perpetual third-party network availability or permanent inclusion of paid Premium, apartment or fleet subscriptions. Check the offer for any time-limited included benefits.

Digital scan credits and software entitlements are allocated electronically after verified payment and do not require physical delivery. Allocation, eligibility and expiry follow the particular plan or credit offer; fleet purchased scans currently have no expiry and require an active paid fleet plan. Ask support about failed allocations and refund requests. Do not assume unused credits are automatically refundable.

Guests can buy without creating an account. Keep the supplied order-access link or credential private. Use the supported verified recovery process if access expires. Signing in preserves your account information but a new order requires its own purchase acceptance.

The lifetime core-reporting entitlement is described in Order & Purchase Terms. Paid features such as individual-owner Premium private calling and expense tools remain subject to their displayed term. Expiry of Premium does not itself erase saved expense entries, but access can be restricted until renewal. Fleet and apartment subscriptions have separate terms.

Prices, limits, validity, trial eligibility and included benefits are displayed before commitment. A change in the current catalogue does not silently rewrite an existing purchased entitlement. Review a renewal or upgrade quote before paying. Refunds follow the applicable purchase terms and mandatory consumer rights.

The Fleet Organization Terms explain subscription capacity, renewal, paid extras and AI allowances. The current plan comparison and the confirmed purchase determine your particular entitlements.

We use supported SMS, email, messaging and calling services to verify accounts, relay requested vehicle alerts and communicate about purchases. Network or carrier charges may apply. Optional processing is separate from contractual acceptance. Use available notification settings or contact support to discuss applicable consent withdrawal and its effect on the requested service.

Platform branding, software and original content belong to their respective rights holders. You retain your rights in uploaded content and permit the processing needed to provide the requested features. Do not copy or misuse platform content or upload material that infringes another person’s rights.

The Privacy Policy explains personal-data categories, purposes, service-provider sharing, retention and available rights. Acknowledgement of that notice is separate from optional-purpose consent.

Availability depends on maintenance, connectivity and service providers. Reports and AI outputs require judgment and verification. We do not guarantee a vehicle owner will respond, that every notification will arrive or that the service will prevent damage, theft or a parking dispute.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable consumer protections. Responsibility and remedies for loss will be determined under applicable law and the circumstances. Contact support promptly about service or product issues so they can be investigated.

Users and organizations are responsible under applicable law for their own unlawful submissions and misuse. These terms do not impose an unlimited obligation to cover unrelated losses or waive statutory protections.

Access may be restricted where necessary to address misuse, unauthorized access, security incidents, legal requirements or applicable plan limits. Contact support to challenge an error or seek restoration. Account closure does not cancel lawful outstanding obligations or require deletion of records that must be retained.

Contact support first with details of the issue and relevant order or account reference. You retain the right to use applicable consumer, regulatory and judicial remedies. No exclusive court jurisdiction or waiver of mandatory rights is imposed by these terms.

The document version identifies the terms presented for acceptance. Material changes will be communicated through appropriate service notices or available contact channels before they apply where required. Renewed acceptance will be sought where legally required. Changes do not create retrospective consent for unrelated processing.

Contact rescue@unblocknow.in or use the website’s Contact page for product questions, complaints and privacy requests. Include enough information to identify your request, but never send your OTP, login PIN or password.